SWOT Output 2

Strengths

• Positive online reviews
• Strong local reputation in several neighborhoods

Weaknesses

• Declining visits
• Limited capital for major expansion or renovation
• Staffing instability
• Service inconsistency caused by schedule disruption
• Rising food costs

Opportunities

• Consider adopting delivery-oriented or loyalty-oriented responses because competitors are succeeding with those approaches
• Use the existing local reputation to support customer retention

Threats

• Competitors with delivery-first offers
• Competitors with loyalty programs
• Continued increases in food costs
• Reputation damage if service inconsistency continues